How to Configure “Extension Mobility”
Extension Mobility Configuration Step-by-Step
1. From Communications Manager Administration page, go to Navigation > Cisco Unified Serviceability page. From the menu, select Tools > Service Activation.
2.
Select the CUCM IP server.
3.
Verify that the Cisco Extension Mobility service
is activated. If it is not, activate it.
4.
From Communications Manager Serviceability page, go to Navigation
> Cisco Unified Communications Manager Administration page. From
the menu, select System > Service Parameters
5.
Select CUCM IP server.
6. Select Cisco Extension Mobility (Active) for service.
7.
On the Service Parameter Configuration page, modify the
following parameters:
- Intra-Cluster Maximum Login Time: :10
- Intra-Cluster Multiple Login Behavior: Auto Logout
- Remember the Last User Logged In: True
8.
Click Save.
9.
On Cisco Unified Communications Manager Administration page, from the menu select Device >
Device Settings > Phone Services.
10. Click Add new.
11. Use the following parameters for the IP Phone
Services configuration:
- Service Name: Login/Logout
- Description: Extension Mobility
- Service URL: http://CUCM IP:8080/emapp/EMAppServlet?device=#DEVICENAME#
- Click the Enable box.
12. Click Save.
13. On Cisco Unified Communications Manager
Administration page,
from the menu select Devices > Phone.
14. Click Find.
15. On Find and List Phones page, click on Phone
16. Enable Extension Mobility and for the logout profile use Use
Current Device Settings.
17. Click Save, OK and Reset.
18. From the Related Links on top
of the page, select Subscribe/Unsubscribe Services, and click Go.
19. On Subscribe configuration page, select the
Login/Logout services and click Next.
20. Click Subscribe and Save. Close the popup window.
21. On the same phone page, scroll down and check the extension
mobility check box otherwise no one will be able to login:
- Login and you should be good to go. Any issues, it would either be related to service not subscribed at UDP level or a UDP not associated with a user.
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