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CUCM, CUC, UCCX, IM&P, SocialMiner, WebEx, Gateways, VoIP, Asterisk, Recording, QM

Cisco Finesse - Manage Third-Party Gadgets


Reset 3rdpartygadget Account.

- DownLoad putty Software https://www.chiark.greenend.org.uk/~sgtatham/putty/latest.html
- Access the CLI on Putty and run the following command: utils reset_3rdpartygadget_password.

 


Uploading Finesse Sample Code.


-DownLoad WINSCP Software file transfer tools:https://winscp.net/eng/downloads.php
-You can Find the gadget file from url this:https://github.com/CiscoDevNet/finesse-sample-code

 
 




Customize from Finesse Administration.

-Go to Desktop Layout tab, And Then put the address of the xml file.
 <gadget>http:<host>/<directory>/______.xml</gadget>

  


If you do not see the changes after  you clear the  browser cache, 
use the following CLI command to  restart the Cisco Finesse Tomcat service.

admin:utils service restart Cisco Finesse Tomcat

Presented by: Kittipoth@pakdeedindan.com

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